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LEGAL NOTICE

IDENTIFICATION DETAILS

In compliance with the duty to provide information set forth in Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following details are provided: the owner of the website domain www.ondaschoque.net is CORR MEDICAL S.L., with registered address at Calle Fortuny 3, Amposta, Tarragona, Spain. Tax ID (C.I.F.): B-43901305. Contact telephone number: +34 977 70 61 84. Registered in the Commercial Registry of Tarragona. Volume 2311 / Section 0 / Book 0 / Page: T-36318. Contact email address: contacto@corr.eu.

USERS

Access to and/or use of this CORR MEDICAL S.L. website grants the status of USER, who accepts, from such access and/or use, the General Terms of Use set forth herein. These Conditions shall apply regardless of any General Contracting Conditions that may be mandatory.

USE OF THE WEBSITE

www.ondaschoque.net provides access to a wide range of information, services, programs or data (hereinafter, the “Content”) on the Internet belonging to CORR MEDICAL or its licensors, to which the USER may have access. The USER assumes responsibility for the use of the portal. Such responsibility extends to any registration required to access certain services or content. In such registration, the USER shall be responsible for providing truthful and lawful information. As a result of such registration, the USER may be provided with a password for which they will be responsible, undertaking to use it diligently and confidentially.

The USER undertakes to make appropriate use of the content and services offered by CORR MEDICAL through its portal and, by way of example but not limitation, agrees not to use them to:

(I) engage in illegal, unlawful or activities contrary to good faith and public order;

(II) disseminate content or propaganda of a racist, xenophobic, illegal pornographic nature, or content advocating terrorism or violating human rights;

(III) cause damage to the physical and logical systems of CORR MEDICAL, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems likely to cause the aforementioned damage;

(IV) attempt to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages.

CORR MEDICAL reserves the right to remove any comments or contributions that violate respect for human dignity, are discriminatory, xenophobic, racist, pornographic, harmful to youth or children, or contrary to public order or safety, or which, in its opinion, are not suitable for publication.

In any case, CORR MEDICAL shall not be responsible for the opinions expressed by users through forums, chats or other participation tools.

DATA PROTECTION POLICY

In compliance with European Regulation 2016/679 of 27/04/16 on the protection of personal data (GDPR), we inform you that your personal data may be processed by CORR MEDICAL S.L. for the purpose of sending commercial information regarding products and services of the brands represented by CORR MEDICAL S.L., by any means, including email.

For this purpose, your data will be incorporated into a file for which CORR MEDICAL S.L., with registered office at C/ Fortuny 3, 43870 Amposta (Tarragona), Spain, is responsible.

You may, if you wish, exercise your rights of access, rectification, erasure or objection to the processing of your data by contacting the following email address in writing: contacto@corr.eu, indicating the reference GDPR.

INTELLECTUAL AND INDUSTRIAL PROPERTY

CORR MEDICAL, either itself or as assignee, owns all intellectual and industrial property rights to its website, as well as the elements contained therein (including, but not limited to, images, sound, audio, video, software or text; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by CORR MEDICAL or its licensors. All rights reserved.

Pursuant to the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website for commercial purposes, in any medium and by any technical means, without the authorisation of CORR MEDICAL, are expressly prohibited.

The USER undertakes to respect the Intellectual and Industrial Property rights owned by CORR MEDICAL. The USER may view the elements of the portal and even print, copy and store them on the hard drive of their computer or any other physical medium, provided that this is solely and exclusively for personal and private use.

The USER must refrain from deleting, altering, bypassing or manipulating any protection device or security system installed on the CORR MEDICAL pages.

DISCLAIMER OF WARRANTIES AND LIABILITY

CORR MEDICAL shall not be liable, under any circumstances, for damages of any kind that may arise, including but not limited to: errors or omissions in the contents, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the contents, despite having adopted all necessary technological measures to prevent this.

MODIFICATIONS

CORR MEDICAL reserves the right to make any modifications it deems appropriate to its portal without prior notice, and may change, remove or add both the content and services provided through it, as well as the way in which they are presented or located on the portal.

LINKS

www.ondaschoque.com contains links or hyperlinks to other Internet sites. CORR MEDICAL does not exercise any control over such sites and content. Under no circumstances shall CORR MEDICAL assume any responsibility for the content of any link belonging to an external website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, truthfulness, validity or constitutionality of any material or information contained in such hyperlinks or other Internet sites.

Likewise, the inclusion of these external links shall not imply any type of association, merger or participation with the connected entities.

RIGHT OF EXCLUSION

CORR MEDICAL reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or at the request of a third party, to those users who fail to comply with these General Terms of Use.

GENERAL PROVISIONS

CORR MEDICAL shall pursue any breach of these conditions, as well as any improper use of its portal, exercising all civil and criminal actions to which it may be entitled by law.

MODIFICATION OF THESE CONDITIONS AND DURATION

CORR MEDICAL may modify these conditions at any time, and they shall be duly published as they appear herein. The validity of these conditions shall depend on their publication and shall remain in force until replaced by others duly published.

APPLICABLE LAW AND JURISDICTION

The relationship between CORR MEDICAL and the USER shall be governed by current Spanish legislation, and any dispute shall be submitted to the Courts and Tribunals of the city of Amposta (Tarragona).

CORR MEDICAL GENERAL WARRANTY CONDITIONS

CORR MEDICAL S.L. guarantees its products, including all parts and labour, against any manufacturing defects for a period of 24 months.

The warranty consists of replacing or repairing parts presenting manufacturing defects at no cost to the customer, through corrective action carried out by CORR MEDICAL personnel.

The warranty start date shall be the date stated on the installation and commissioning report, or, in the absence of such report, the date of issuance of the first invoice for the product.

The general warranty conditions apply to all new products sold by CORR MEDICAL with valid warranties and/or contracts, excluding consumables, spare parts and technical service repairs.

Consumables, spare parts and technical service repairs are subject to their own warranties and specific provisions, normally described in the invoice, supply contract or manufacturer's user manual.

Presentation of the purchase invoice may be required for warranty claims.

Full replacements shall only be carried out if the product is deemed irreparable.

No monetary refunds shall be issued. Only in duly justified cases may credit notes be issued in favour of the customer for the value of the goods.

Product repairs shall be carried out at CORR MEDICAL technical service facilities.

The warranty applies exclusively to the holder (contracting party) indicated on the invoice, and only the holder may claim it.

The warranty shall not apply in the following cases:

  • Modification, alteration or replacement of product parts by personnel not authorised by CORR MEDICAL.

  • Installation of accessories or spare parts not supplied by CORR MEDICAL.

  • Damage caused by vandalism, misuse, negligence, fire, explosion, flooding, power surges, incorrect voltage connection, improper use or maintenance of the product, including its parts.

  • Deterioration of parts subject to wear from normal or abnormal use of the product, such as damage to outer covers or wheels, including stains, dents, breakage, scratches or any cosmetic damage caused by the user.

  • Products not supplied by CORR MEDICAL.

  • Extended warranties shall not apply if the handpiece exceeds 5 million pulses.

TECHNICAL SUPPORT AND WARRANTY APPLICATION

The customer must notify CORR MEDICAL of the need for technical support by contacting: admin@corr.eu, describing the issue and providing the product serial number or purchase invoice. CORR MEDICAL will respond by assigning a case number.

Products requiring repair shall be collected from the customer’s premises and sent to the CORR MEDICAL facilities designated for each case.

Collection and return shipping costs shall be borne by the customer unless the warranty applies.

CORR MEDICAL shall verify whether the defect has been caused by a manufacturing fault, misuse or other causes. If the product is under warranty, it shall be repaired and returned to the customer free of charge.

If the product is not under warranty, the customer shall bear the transport and repair costs.

Consumable parts such as batteries, cells, cables, probes, fuses, accessory instruments, etc., are not covered by the general CORR MEDICAL warranty. Each consumable, spare part or service assistance has its own specific warranty as described in section 4 of the WARRANTY conditions.

CORR MEDICAL TECHNICAL SUPPORT SERVICE (SAT)

CORR MEDICAL has various technical support centres according to speciality and geographical area, with the central SAT service located at Calle Fortuny 3, 43870 Amposta (Tarragona), Spain.

Replacement of parts under warranty shall be carried out within no more than 6 working days. In the event of a full product replacement, this period shall be no more than 10 working days, except in cases of force majeure or stock shortages, which shall be communicated to the customer.

During the repair or inspection period, CORR MEDICAL is not obliged to provide a replacement product, nor shall this imply any compensation.

If CORR MEDICAL decides to provide a replacement product while the customer’s unit is being repaired, this shall only be mandatory where stipulated in the applicable service contract. In all other cases, it shall be provided at the sole discretion of CORR MEDICAL.

All replaced parts or technical service repairs shall carry a 6-month warranty from the intervention date described in the repair case or invoice.

Repairs not covered by warranty must be paid in advance following presentation of the repair quotation.

A technical support quotation shall be considered accepted once full payment of the quoted amount has been received.

CORR MEDICAL SAT RATES

Any repair excluded from warranty shall be subject to the following rates:

  • Price of consumables and/or spare parts according to market rates.

  • Consumables with pulse-based warranties exclude pulses already used. A proportional discount shall apply to unused pulses.

  • Specialised labour rate: €100/hour.

  • On-site travel: €0.45/km from Amposta (Tarragona), Spain.

PRODUCT STORAGE AT CORR MEDICAL SAT

Abandonment Clause for Deposited Equipment – Unclaimed or Unpaid Materials

The customer acknowledges and accepts that any equipment, device or material deposited at CORR MEDICAL facilities for inspection, diagnosis or repair, and which has not been collected, paid for and/or whose spare parts or services have not been settled within a maximum period of six (6) months from notification of the quotation, technical report or completion of service, may be considered abandoned material unless otherwise expressly agreed in writing between the parties.

After this period, if the customer has neither responded, collected the material nor settled the outstanding amounts, CORR MEDICAL may proceed, without further notice, with the permanent disposal, recycling or treatment of the equipment as waste in accordance with applicable regulations, including legislation relating to Waste Electrical and Electronic Equipment (WEEE), without generating any right to claim, compensation or indemnification on the part of the customer.

Likewise, in the event of outstanding unpaid amounts arising from services performed, the customer acknowledges CORR MEDICAL’s right to retain the material until full settlement of such debts, in accordance with the right of retention established in Article 1600 of the Spanish Civil Code.

RENTALS

In the case of equipment rental, the lessee must have insurance covering any contingencies affecting the rented equipment. Should the insurance fail to cover any damages for any reason, the lessee shall be responsible for covering the costs of the damages incurred.

ENVIRONMENTAL POLICY

CORR MEDICAL promotes recycling and is committed to environmental protection.

CORR MEDICAL has implemented a management model aimed at achieving recycling objectives, taking responsibility for the environmental impact of waste generated by its products and contributing to the recovery of raw materials. CORR MEDICAL contributes to environmental care by promoting packaging circularity through reduction, reuse and recycling. CORR MEDICAL S.L. is a circular company, and waste generated from its packaging or other materials is transformed into resources for the manufacture of new products.

CORR MEDICAL, Tax ID: B43901305, is registered in the RII-AEE under registration number 7056.

CORR MEDICAL is part of a Collective Extended Producer Responsibility System (SCRAP) with ECOTIC.

CORR MEDICAL properly manages packaging waste generated.

CORR MEDICAL declares products placed on the market and their packaging.

CORR MEDICAL prevents the environmental impact of its activities.

OCCUPATIONAL RISK PREVENTION POLICY

CORR MEDICAL complies with all requirements described in the Occupational Risk Prevention Plan carried out by external services contracted for this purpose.

If you are a CORR MEDICAL customer or subcontractor, you may contact us for coordination of activities or management of the required documentation in each case.

CORR MEDICAL manages the necessary occupational health and safety monitoring of its workforce to minimise risks associated with work activities.

GDPR AND LOPDGDD COMPLIANCE POLICY

CORR MEDICAL complies with the provisions established in the Spanish Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD).

COOKIE POLICY

Cookies are automatic procedures for collecting information related to the preferences determined by a User during their visit to a website, in order to recognise them as a recurring user and personalise their experience and use of the site.

CORR MEDICAL uses cookies during the provision of its services in order to facilitate browsing and provide personalised content and/or services. The data stored in each cookie includes: the date and time of the user’s last visit to our website, the content design chosen by the user during their first visit and security elements involved in controlling access to restricted areas.

The cookie is stored on the user’s computer and therefore remains on the hard drive until deleted by the user. Please note that cookies cannot damage your equipment and, in return, enabled cookies help us identify and resolve errors.

In any case, since cookies are not necessary for using the website, you may easily reject and delete cookies installed on your computer. The procedures for blocking and deleting cookies may differ from one Internet browser to another, and therefore we recommend consulting the instructions provided by your browser manufacturer.

However, if you select this configuration, you may not be able to access certain sections of the Website or benefit from some of our services. Unless you have adjusted your browser settings to reject cookies, our system will create cookies when you connect to our site.

The different types of cookies used by CORR MEDICAL are:

Session Cookies

These are temporary cookies that remain in your browser’s cookie file until you leave the website, so none are recorded on the user’s hard drive. The information obtained through these cookies is used to analyse web traffic patterns. In the long term, this allows us to improve the content and facilitate website usability.

Persistent Cookies

These are stored on the hard drive and our website reads them each time you make a new visit. A persistent cookie has a specific expiration date. The cookie will stop working after that date. We generally use them to facilitate purchasing and registration services.

Revocation and Deletion of Cookies

You may allow, block or delete cookies installed on your device by configuring the options of the browser installed on your computer. However, if you do not allow the installation of cookies in your browser, you may not be able to access certain sections of our website.